Shop-Ware

Shop-Ware is an all-in-one, cloud-based auto repair shop management platform built to help auto shops fix cars faster and maximize efficiency. It replaces paper and long phone calls with a lightning-fast digital workflow so teams can focus on throughput and profitability. The platform spans the full operation: employee management and a technician-facing TechApp; parts pricing and control with the AI Parts Matrix, parts inventory, and a native parts catalog; and customer experience tools including a Marketing CRM, online service scheduler, Digital Vehicle Experience (DVX), live Messenger, and integrated payments. On the business side, it offers estimating, repair shop analytics, capacity management, fleet management, and multishop (MSO) capabilities to run multiple locations in one system. Shops can prepare and share estimates in seconds using real-time photos, videos, and chat, delivering precise repair estimates that build trust, boost approval rates (up to 89%), and drive five-star reviews—saving time and money while growing the business.