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Shop-Ware

Auto shop management platform with workflow, parts, CRM, and payments

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About Shop-Ware

Shop-Ware provides digital workflow tools for auto shops, covering team management, parts, customer experience, and business management. The platform’s feature set includes Employee Management, TechApp, Parts AI, Parts Matrix, Parts Inventory, and a native parts catalog. Customer-facing capabilities include a Marketing CRM, Online Service Scheduler, Digital Vehicle Experience, Messenger, and Integrated Payments. Business operations are supported with Estimates, Business Analytics, Capacity Management, and Fleet Management, serving both single-shop operations and multishop (MSO) organizations.

Key Features

Employee Management
Digital Workflow for Auto Shops
TechApp by Shop-Ware
Parts AI
Parts Matrix
Parts Inventory
Native Parts Catalog
Marketing CRM
Online Service Scheduler
Digital Vehicle Experience
Messenger
Integrated Payments
Estimates
Business Analytics
Capacity Management
Fleet Management

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