Shop-Ware

Shop-Ware is an all-in-one, cloud-based auto repair shop management platform designed to maximize efficiency, profitability, and customer satisfaction. It streamlines estimating, approvals, communications, and payments so shops can fix more cars with fewer steps and less paper. Shops can share quotes in seconds and use real-time photos, videos, and chat to deliver a modern customer experience with strong approval rates. The platform includes powerful tools such as AI Parts Matrix for intelligent parts pricing, Digital Vehicle Experience (DVX) for immersive, interactive repair presentations, and Messenger to accelerate approvals. TechApp makes it easy for technicians to record findings, while Digital Workflow keeps every repair order moving smoothly. Shop-Ware also offers Marketing CRM, Online Service Scheduler, Integrated Payments, Repair Shop Analytics, Capacity Management, and Fleet Management, plus MSO capabilities to run multiple locations with advanced analytics. With robust integrations—from payments to parts—Shop-Ware helps single and multi-location shops streamline operations end to end, improve accuracy, and deliver a superior customer experience.